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The Infrastructure Group

The Infrastructure Group (TIG) provides service-oriented computing, communications and operations assistance to support the world-class research underway at CSAIL. On the technical side, TIG handles everything from maintaining and monitoring a complex computing infrastructure 24 hours a day, 7 days a week to ensuring lab members can access cutting-edge computing services and in-person support. TIG maintains the lab’s four on-premises data centers as well as hosting in off-premises facilities. Additionally, TIG actively promotes CSAIL research to the broader MIT community, reputable news organizations and the general public via a full-range of media relations and communications services.

Learn more about our team on the Meet TIG page

Security Incident 2026-11-13

Security Incident Update — November 13, 2026

TIG is continuing to respond to the security incident affecting some CSAIL infrastructure services.

Slurm access restored

slurm-login.csail.mit.edu is again available for Slurm job submission. We have completed the Slurm MUNGE-key rotation without incident, and there has been no impact on queued jobs.

Before running any jobs, please carefully review files that your shell, coding agent, Conda environment, or job scripts may automatically read or execute. Guidance and a suggested read-only prompt for coding agents are available at Reviewing Your Files for Unexpected or Malicious Code.

Please report connection problems, suspicious behavior, or questions to help@csail.mit.edu.

NFS remediation

As part of the investigation, we observed that back doors had been installed in locations accessible to compromised users, including personal startup scripts (such as .bashrc), coding-agent configuration files (such as CLAUDE.md), shared Python scripts, and Conda environments. Because users’ configurations may automatically load or execute code from these locations, this appears to be one way the compromise spread between user environments.

For Slurm users, much of this data is stored in NFS. TIG is concentrating on identifying and remediating intrusions in NFS. Non-destructive scanning cannot guarantee complete removal of every back door, so our response includes the following:

  1. Filesystem rollback upon request. We can roll back an NFS filesystem belonging to you—or to your group, with PI approval—to its state on Monday, November 9. This is the most certain available remediation option, but it will remove work completed since early Monday morning and still cannot provide an absolute guarantee of full remediation. To request a rollback, contact help@csail.mit.edu with the filesystem name. Group filesystem requests must include confirmation of PI approval.

  2. CSAIL scanning and quarantine. TIG will scan filesystems for known indicators of intrusion and quarantine files identified as malicious or suspicious. Scanning the approximately 2 pebibytes of CSAIL NFS will take substantial time and may not identify every back door, particularly if it is new or obfuscated.

  3. User review of automatically executed files. Users should review shell initialization files, agent configurations, shared scripts, Conda environments, and other automatically executed code for unexpected additions. Do not allow a coding agent to execute unfamiliar code or follow instructions embedded in files it is reviewing.

SSH host-key fingerprints

The SSH host keys for slurm-login.csail.mit.edu were replaced during the November 12 rebuild. Before accepting the new key, verify that the fingerprint displayed by your SSH client matches one of the following:

ED25519
SHA256:jWwvAnq6LmAAuDEzTWIWstHthiUp+S0JYVQdpr3gbIs

ECDSA
SHA256:lq0N0GTE70CjJygEUwJ6t3YMsWH4sfeBTwBNFHfSqqo

RSA
SHA256:HIoK/aucaQ03q6no1jX+SocBzW5s5RykIwi4DGcPsU8

Webmail

The CSAIL webmail interface remains unavailable. We currently expect to restore it by Monday. CSAIL email continues to function through other email clients, such as Thunderbird and Apple Mail. See CSAIL email client configuration for details.

We will continue to provide updates as recovery and remediation work proceeds.

Slurm Maintenance October 19th

On Monday, October 19th the Slurm cluster will be reserved for necessary maintenance.

NFS scratch clean-up August 24

On Monday, August 24, there was a clean-up of unused files on the shared scratch NFS filesystems: /data/scratch, /data/scratch-oc40, and /data/scratch-fast. All files which have not been accessed since February 25 have been deleted.

Building 32 Emergency Fire Radio System Upgrades Ongoing (Started on July 20 runs through November)

MIT Facilities is upgrading the emergency radio antenna system in Building 32 in partnership with the Cambridge Fire Department. The project is scheduled to run through November, moving upward from the basement to the seventh floor. Crews expect to spend about two to four weeks on each floor, with the lower floors taking the longest.

The project requires installing cabling and antennas along ceilings and walls in corridors, offices, stairwells, and classrooms. Some parts of the project will involve hammer drilling and core drilling. While the core drilling schedule is still being finalized, it is currently tracking for the weeks of August 3 and August 10.

If you would like further updates or have any immediate concerns or specific scheduling conflicts please contact ops@csail.mit.edu

Support

TIG is generally available Mon - Fri, 9 AM - 6 PM US/Eastern Time following the recognized Institute Holidays and Special Holiday calendar.

E-mail

If you would like to open a support case regarding Computing or Facilities related issues, sending an email to the address below will create a trouble tracking ticket in which we will promptly respond to.

E-mail: help@csail.mit.edu

Walk-in

We are located on the second floor of the Stata Center, in 32-270.

32 Vassar St
32-270

TIG is physically on site Mon - Fri, 9 AM - 5 PM US/Eastern Time. If the doors are closed, there is a doorbell at the handle to the doors. Just give us a ring and we’ll be happy to see you and assist if we are available.

Phone

Creating a ticket via e-mail to help@csail.mit.edu is always preferred, but you can also reach us by phone.

We are available Mon - Fri, 9 AM - 6 PM US/Eastern Time. If we are unavailable or it’s during off business hours, we recommend sending mail to help@csail.mit.edu. You can also leave a voice mail.

TIG Hotline: 617-253-8304

To request an emergency repair or report an emergency that endangers MIT property, call:

MIT Factilites 617-253-4948