2018-04-26 07:00: AFS is experiencing a partial outage that affects some home directories, some web pages, and other resources. We will update TIG status as more information is available.

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This website is a resource for all your computing and facility related needs. Contact us to report everything from a broken door handle to a problem with a server or email. We encourage any feedback, and welcome all to stop in room 270 any time and meet the TIG staff.

Contact Us



If you would like to open a support case regarding Computing or Facilities related issues, sending an email to the address below will create a trouble tracking ticket in which we will promptly respond to.

General Contact

We are located on the second floor of the Stata Center, in 32-270

  • Computing
  • Operations (Ops)
  • TIG Fax Line: 617-253-5425 (in 32-270; anyone in CSAIL may send and receive faxes here)

Meet TIG

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Topic revision: 24 Apr 2018, GarrettWollman
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