2018-02-14 17:40: The storage infrastructure for our OpenStack virtualization cluster is back to normal, and virtualized servers and the services they provide seem to be back to normal.

2017-12-04 09:00: On December 4th the new csail.mit.edu website was launched. If you experience any issues, bug, or general comments, please send mail to webdev@csail.mit.edu

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The Infrastructure Group (TIG) provides service-oriented computing, communications and operations assistance to support the world-class research underway at CSAIL. On the technical side, TIG handles everything from maintaining and monitoring a complex computing infrastructure 24 hours a day, 7 days a week to ensuring lab members can access cutting-edge computing services. TIG maintains the labís five data centers, handles space accommodations and event logistics. Additionally, TIG actively promotes CSAIL research to the broader MIT community, reputable news organizations and the general public via a full-range of media relations and communications services.


This website is a resource for all your computing and facility related needs. Contact us to report everything from a broken door handle to a problem with a server or email. We encourage any feedback, and welcome all to stop in room 270 any time and meet the TIG staff.

Contact Us



If you would like to open a support case regarding Computing or Facilities related issues, sending an email to the address below will create a trouble tracking ticket in which we will promptly respond to.

General Contact

We are located on the second floor of the Stata Center, in 32-270

  • Computing
  • Operations (Ops)
  • TIG Fax Line: 617-253-5425 (in 32-270; anyone in CSAIL may send and receive faxes here)

Meet TIG

Info for Grant Proposals

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