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CURRENT SERVICE STATUS

We are currently experiencing a disk issue with one of our AFS servers, "tang." If you are experiencing very slow performance, your AFS volume is likely on that host. Pleae let us know if you are experiencing issues and we will assist.

2018-05-29 19:30 MySQL Upgrade Complete, extended impacts possible for some users see MySQLUpgrade page for details.

TIG will officially end support for CSAIL Ubuntu 12.04 on August 31st, 2018. We urge all users of CSAIL Ubuntu 12.04 to reinstall with Ubuntu 16.04 as soon as possible. Please note that TIG does not support in-place upgrades from any CSAIL Ubuntu version, and full reinstalls should be performed instead. Instructions for installation can be found at CSAILUbuntuInstallation


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TIG

The Infrastructure Group (TIG) provides service-oriented computing, communications and operations assistance to support the world-class research underway at CSAIL. On the technical side, TIG handles everything from maintaining and monitoring a complex computing infrastructure 24 hours a day, 7 days a week to ensuring lab members can access cutting-edge computing services. TIG maintains the labís five data centers, handles space accommodations and event logistics. Additionally, TIG actively promotes CSAIL research to the broader MIT community, reputable news organizations and the general public via a full-range of media relations and communications services.

Services

This website is a resource for all your computing and facility related needs. Contact us to report everything from a broken door handle to a problem with a server or email. We encourage any feedback, and welcome all to stop in room 270 any time and meet the TIG staff.

Contact Us

Emergency

Support

If you would like to open a support case regarding Computing or Facilities related issues, sending an email to the address below will create a trouble tracking ticket in which we will promptly respond to.

General Contact

We are located on the second floor of the Stata Center, in 32-270

  • Computing
  • Operations (Ops)
  • TIG Fax Line: 617-253-5425 (in 32-270; anyone in CSAIL may send and receive faxes here)

Meet TIG

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