CURRENT SERVICE STATUS
2015-03-18: We have been experiencing iSCSI issues effecting email and persistent VM volumes. Services have been restored, we will continue to monitor the situation.
The Infrastructure Group (TIG) provides service-oriented computing, communications and operations assistance to support the world-class research underway at CSAIL. On the technical side, TIG handles everything from maintaining and monitoring a complex computing infrastructure 24 hours a day, 7 days a week to ensuring lab members can access cutting-edge computing services. TIG maintains the labís five data centers, handles space accommodations and event logistics. Additionally, TIG actively promotes CSAIL research to the broader MIT community, reputable news organizations and the general public via a full-range of media relations and communications services.
This website is a resource for all your computing and facility related needs. Contact us to report everything from a broken door handle to a problem with a server or email. We encourage any feedback, and welcome all to stop in room 270 any time and meet the TIG staff.
If you would like to open a support case regarding Computing or Facilities related issues, sending an email to the address below will create a trouble tracking ticket in which we will promptly respond to.
We are located on the second floor of the Stata Center, in 32-270
- Operations (Ops)
- TIG Fax Line: 617-253-5425 (in 32-270; anyone in CSAIL may send and receive faxes here)