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Mozilla IMAP Client

We do not recommend using Mozilla Client for Email. TIG recommends using Thunderbird, Ms Outlook, Outlook express for Email. Following instructions are for reference only.

  • Download latest version of Mozilla from, selecting the proper version for your operating system. If asked, choose a complete installation.
  • Open Mozilla. Goto Window->Mail & Newsgroups
  • Select new email account
  • Enter your name and email address (these can be changed later)
  • Select IMAP as the transport and as the incoming server and as the outgoing server
  • If an outgoing server has previously been selected and you wish to change it just go to the next screen and we can change the outgoing server later
  • Accept the defaults for the next screen.
  • The incoming and outgoing user names should be the same.
  • Choose a name to use to refer to this account. it will only be used within the application to distinguish this account from others you might create, it has no bearing on mail sent to or seen by anyone else. newacct6.png
  • Verify that all the information you provided is correct and hit finish you should be able to retrieve mail newacct7.png

  • Click on "Get Messages" if they haven't already appeared. You may or may not be able to send mail. If not, select "View Settings for this Account"
Following are the screenshots for the necessary settings.




  • By default copies of your sent messages are placed in your "Sent" folder, but if this is a new account your are not yet subscribed to that folder. This causes the sending of messages to fail with a "Permission denied" error. The message does get delivered, but your client fails to place a copy in the proper folder which is the real cause of that error. To fix this, right-click on your account and select "Subscribe", look for the Sent folder and double-click on it. You should now see that folder appear underneath your Inbox.
  • Check "Use name and password" and unter your username. If inside the lab, you will not be prompted to enter a username when sending mail, but if you try to send mail from outside of the lab you will be prompted for that and must enter the password you chose when you created this account. The first time you try to send mail, you will see a window pop up stating something about being unable to verify the identity of Check "Accept this certificate permanently" and you shouldn't see this window again. You should now be able to send and receive mail. If you have any problems, please contact

Topic attachments
I Attachment Action Size Date Who Comment
mozilla1.JPGJPG mozilla1.JPG manage 59.0 K 13 Nov 2006 - 18:44 ManjiriPatil  
mozilla2.JPGJPG mozilla2.JPG manage 55.1 K 13 Nov 2006 - 18:44 ManjiriPatil  
mozilla3.JPGJPG mozilla3.JPG manage 48.3 K 13 Nov 2006 - 18:44 ManjiriPatil  
newacct2.pngpng newacct2.png manage 22.3 K 13 Nov 2006 - 18:44 BrianJones new email account
newacct3.pngpng newacct3.png manage 16.5 K 13 Nov 2006 - 18:44 BrianJones name and email
newacct4.pngpng newacct4.png manage 16.4 K 13 Nov 2006 - 18:44 BrianJones imap acct
newacct5.pngpng newacct5.png manage 15.7 K 13 Nov 2006 - 18:44 BrianJones logins
newacct6.pngpng newacct6.png manage 14.0 K 13 Nov 2006 - 18:44 BrianJones account name
newacct7.pngpng newacct7.png manage 16.1 K 13 Nov 2006 - 18:44 BrianJones verify info
newacct8.pngpng newacct8.png manage 18.1 K 13 Nov 2006 - 18:44 BrianJones outgoing settings
Topic revision: 10 Jul 2009, amitra

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