Hardware Support And Purchasing
Computing Hardware Support
For advice on upgrades and/or new computer purchases please see TIG User Support in 32-276 or firstname.lastname@example.org
. Some cables, parts and accessories are available for temporary or permanent loan.
While we can often assist in troubleshooting suspected hardware problems, please be advised that TIG is not a hardware shop and can under no conditions
perform warranty maintenance or replace processors or power supplies.
For hardware problems with printers please see TIG Operations in 32-270 or email@example.com
We generally recommend making purchases through the ECAT purchasing portal,
which provides discounts for all purchases and payment without POs for departmental orders. Most computer purchases are made through the GovConnection, Apple, and Dell ECAT stores. Please contact HQ's Fiscal staff
with questions about departmental purchases through ECAT.
If there's any chance that a desktop PC system you're purchasing will run GNU/Linux
during its lifetime, please choose models from Dell's N Series,
which are certified Linux compatible. This will save time, hassle, and wasted money from unused Microsoft licenses. (Even when we do install Windows, we use CSAIL bulk licenses).