Accessing CSAIL IMAP from an iOS device (iPhone, iPad, or iPod Touch)

Initial setup

The below instructions assume iOS 5.x or above. (Settings -> General -> About -> Version)

  1. From the home screen, tap "Settings" (gear icon), then "Mail, Contacts, Calendars"
  2. Tap "Add Account...", "Other", then "Add Mail Account"
  3. Enter your name, email address @csail.mit.edu, and IMAP/webmail password, then tap "Next".
    • Choose the IMAP tab
    • Under Incoming Mail Server, use "Host Name:" imap.csail.mit.edu and your CSAIL "User Name:".
    • Under Outgoing Mail Server, use "Host Name:" outgoing.csail.mit.edu as well as "User Name:" and re-enter your IMAP "Password:" then tap "Next".
  4. After a moment, your account shourld verify and will have the option for "Mail" and "Notes". Turn on only "Mail." Click Save
  5. You will see "Account Added. This will bring you back to your "Setting" page.
    • Tap your newly created account, (csail.mit.edu) -> "Account" -> Advanced ->
    • Under Incoming Settings:
      • Change "IMAP Path Prefix" to INBOX (case sensitive), then
      • Tap "Authentication" and choose "MD5 Challenge response"
  6. Tap the "Advanced" button to go back,
    • tap "Sent Mailbox," then scroll down under Inbox to your "Sent" folder and select it.
    • tap "Deleted Mailbox," then scroll down under Inbox to your "Trash" folder and select it.
      • Go back to Account screen
  7. Tap "SMTP" -> outgoing.csail.mit.edu -> Authentication -> choose "MD5 Challenge-Response"
    • tap "Back" -> Done
  8. Customize further as desired. When satisfied, press back until you can press "Done" to save settings before pressing Home and checking your mail using the "Mail" icon.

Troubleshooting

  • Problems sending mail? Make sure that Settings -> Mail, Contacts, Calendar -> [Your CSAIL address] -> Account -> Outgoing Mail Server/SMTP shows outgoing.csail.mit.edu.
  • Deleting messages gives "can't move to trash"? Re-do steps 6 and 7, above.
Topic revision: 22 Apr 2015, JasonDorfman
 

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