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Mail delivery and forwarding for @csail.mit.edu addresses is delayed this morning (Feb 2) due to a spike in spam traffic and a related log overflow. The backlog is decreasing as of 9:50am.

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TIG

The Infrastructure Group, also known as TIG, is responsible for the behind the scenes facility maintenance of the Stata Center, as well as providing and maintaining the computing and network infrastructure. The TIG office is also home to Mail Services which handles the Lab's incoming and outgoing mail. This website is a resource for all your computing and facility related needs. Contact us to report everything from a broken door handle to a problem with a server or email. We encourage any feedback, and welcome all to stop in room 270 any time and meet the TIG staff.

Support

If you would like to open a support case regarding Computing or Facilities related issues, sending an email to the address below will create a trouble tracking ticket in which we will promptly respond to.

Computing Support
Operational Support / Building Issues

You can also access the support ticket queue on our website. You'll be able to see progress on your issue, and update it with any new info you have.
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Topic revision: 02 Feb 2010, ArthurProkosch
 

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