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  • The shared login server,, moved to an Ubuntu 14.04 system on October 1, 2015 at 11:30 AM. Users who wish to continue using the old, unsupported Debian system can ssh to The new SSH host keys can be verified here.


2015-11-21: Last night NSTAR reported that they lost a tie line to the area around 10:38pm and our building lost power briefly. The outage caused some networking issues with Openstack but the problems were resolved this morning. Services are now back working properly.


The Infrastructure Group (TIG) provides service-oriented computing, communications and operations assistance to support the world-class research underway at CSAIL. On the technical side, TIG handles everything from maintaining and monitoring a complex computing infrastructure 24 hours a day, 7 days a week to ensuring lab members can access cutting-edge computing services. TIG maintains the labís five data centers, handles space accommodations and event logistics. Additionally, TIG actively promotes CSAIL research to the broader MIT community, reputable news organizations and the general public via a full-range of media relations and communications services.


This website is a resource for all your computing and facility related needs. Contact us to report everything from a broken door handle to a problem with a server or email. We encourage any feedback, and welcome all to stop in room 270 any time and meet the TIG staff.

Contact Us



If you would like to open a support case regarding Computing or Facilities related issues, sending an email to the address below will create a trouble tracking ticket in which we will promptly respond to.

General Contact

We are located on the second floor of the Stata Center, in 32-270

  • Computing
  • Operations (Ops)
  • TIG Fax Line: 617-253-5425 (in 32-270; anyone in CSAIL may send and receive faxes here)

Meet TIG

Topic revision: 21 Nov 2015, SteveRuggiero

MIT Computer Science and Artificial Intelligence Laboratory


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