CSAIL Operations (Ops)

If something about the building seems wrong, like temperature, stuck doors, broken fixtures - just about anything that has to do with the building itself - just let us know. We either fix the problem ourselves, or manage the assignment of problem resolution to the appropriate parties so you don't have to understand the behind-the-scenes complexity.

What We Do:

• Monitor Computer Room Cooling and Power.
• Contact MIT Facilities For General Building Maintenance and Temperature Issues.
• Deliver Mail and Packages.
• Setup Conference Rooms.
• Printer/Copier Maintenance and Supplies.
• Program CSAIL Door Access or Door Scheduling.
• Office/Lab General Repairs and Moves.
• Contact Pest Control.
• Install and Setup Desk Phones.
• Order and Mount Whiteboards/Corkboards.
• Maintain Projectors.
• Contact Property Office for Deactivating Equipment.

Any questions, problems, or requests please put in a ticket through support ticket queue (CSAIL Certificates required) on our website. You'll be able to see progress on your issue, and update it with any new info you have.

You can also email us at ops@csail.mit.edu

Our telephone number is +1.617.253-6466 (3-OhNo)

We are located in TIG 32-270.

Ops Topics

• Stata Center
  • Stata Center Floor Plans
  • Stata Center Machine Room Diagrams
  • Stata Center Door Indentification
  • Stata Center Elevator Indentification
  • Stata Center Bike Rack Locations
  • Voice over IP/New phone system

• Mail Services
  • Shipping & Handling of Hazardous Chemicals
  • Information on how physical mail gets to CSAIL

• Loaner Equipment
  • List of Loaner Equipment (CSAIL Certificates required)
  • Loaner Equipment Reservation Page

• Recycling
  • Information on recycling at MIT
  • Recycling in CSAIL

• Industrial Equipment and Supplies
  • Laser Cutter
  • Metal Shop
  • Water Jet

• Conference Rooms
  • Reservations (CSAIL Certificates required)
  • 32-262 Video Conference Room
  • Tandberg Set up photos
  • Bleil 32-601 Conference Room

• Audio and Video Services
  • Audio and Video Services

• Printing Topics
  • Printing Topics

• Other
  • MIT Conference Call Audio Bridge
  • MIT Audio Visual Services

-- SteveRuggiero - 02 May 2013