Hardware Support And Purchasing

Computing Hardware Support

For advice on upgrades and/or new computer purchases please see TIG User Support in 32-276 or help@csail.mit.edu . Some cables, parts and accessories are available for temporary or permanent loan. (See also equipment available for loan.) While we can often assist in troubleshooting suspected hardware problems, please be advised that TIG is not a hardware shop and can under no conditions perform warranty maintenance or replace processors or power supplies.

For hardware problems with printers please see TIG Operations in 32-270 or ops@csail.mit.edu .

• Laptop Battery Recall affecting some circa 2006 laptops

Purchasing

We generally recommend making purchases through the ECAT purchasing portal, which provides discounts for all purchases and payment without POs for departmental orders. Most computer purchases are made through the GovConnection, Apple, and Dell ECAT stores. Please contact HQ's Fiscal staff with questions about departmental purchases through ECAT.

• IS&T Computer buying advice.

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